Terms & Conditions — c99999 Online Casino
These Terms & Conditions govern your use of the c99999 platform. By registering an account or accessing any service on c99999.club, you confirm that you have read, understood, and agreed to every provision set out in this document. Please review them carefully before proceeding.
What These Terms Cover
The following areas represent the core topics addressed within these Terms & Conditions. Each is covered in detail in the numbered sections below.
Eligibility & Registration
Who may open a c99999 account, what information is required during registration, and the one-account-per-player rule that applies to all Bangladeshi players.
Payments & Withdrawals
Rules governing deposits via bKash, Nagad, Rocket, Upay, and bank transfers; minimum and maximum transaction limits; withdrawal processing timelines and verification requirements.
Bonuses & Wagering
Conditions attached to welcome bonuses, reload offers, and seasonal promotions; wagering requirements; rules that apply when bonus funds and real-money funds are held simultaneously.
Prohibited Conduct
Actions that constitute a breach of these Terms & Conditions, including account fraud, collusion, use of automated tools, and multi-accounting — and the consequences that follow.
Responsible Gaming
c99999's obligations and your rights regarding deposit limits, session timers, self-exclusion, and the 18+ age restriction that applies unconditionally to every player on the platform.
Liability & Disputes
How c99999 limits its liability in relation to platform availability, game malfunctions, and third-party payment failures; the process for raising a formal dispute with our support team.
Acceptance of Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and c99999 ("c99999", "we", "us", "the Platform") governing your access to and use of the services available at c99999.club, including all games, betting markets, promotional offers, payment services, and support communications.
By completing the registration process, accessing the c99999 platform, or using any service offered through c99999.club, you confirm that:
- You have read these Terms in their entirety and understood their contents;
- You agree to be bound by these Terms as a condition of your continued use of the platform;
- You meet all eligibility requirements set out in Section 2 of these Terms;
- You are not subject to any legal prohibition that prevents you from participating in online gambling activities.
If you do not agree with any provision of these Terms, you must immediately cease use of the c99999 platform and close your account. Continued use of the platform following any update to these Terms constitutes acceptance of the revised version. c99999 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via the email address or mobile number associated with their account. The current version of these Terms is always accessible at c99999.club/terms-conditions.
These Terms should be read alongside the c99999 Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and c99999.
Eligibility & Age Restriction
Access to c99999 is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the platform:
- Age: You must be at least 18 years of age. c99999 operates a strict 18+ policy with no exceptions. Players who are found to have registered while under the age of 18 will have their accounts permanently closed and any funds — including deposits, winnings, and bonus balances — will be forfeited.
- Capacity: You must have the legal capacity to enter into a binding contract under the laws applicable to you. If you are subject to any court order or legal restriction that limits your capacity to contract, you are not permitted to use c99999.
- Single Account: Each individual player may hold only one registered account on c99999. Operating multiple accounts, whether in your own name or in the name of another person, is a material breach of these Terms and will result in immediate account closure and forfeiture of balances.
- Own Identity: You must register using your own true identity. Registering under a false name, using another person's identity, or providing fabricated identification documents is strictly prohibited and may be referred to the relevant authorities.
- Self-Exclusion Status: If you have previously self-excluded from c99999 or from any other gambling platform and your self-exclusion period remains active, you are not permitted to register or use c99999 until that period has formally ended.
c99999 reserves the right to request documentary proof of age and identity at any time, including at the point of withdrawal. Acceptable identity documents include a valid National Identity Card (NID), passport, or other government-issued photographic identification. Failure to provide satisfactory identity documentation within the timeframe requested by our team may result in temporary suspension of the relevant account pending verification.
Age Verification Notice: c99999 takes underage gambling extremely seriously. If you are aware of a minor attempting to access the platform, please contact us immediately at [email protected]. We apply age verification checks during the registration process and at the point of withdrawal for all players.
Account Registration & Security
To access the full range of services offered by c99999, including real-money gameplay, sports betting, and withdrawal of funds, you are required to register a player account. The registration process requires you to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, mobile number, and preferred payment method.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username, password, and any two-factor authentication codes associated with your account. c99999 will never ask you for your password via email, live chat, or telephone. If you receive any communication requesting your password, please treat it as fraudulent and report it to [email protected] immediately.
In the event that you suspect unauthorised access to your account, you must notify c99999 without delay. While we will take reasonable steps to assist in securing your account following a verified security incident, c99999 accepts no liability for losses resulting from your failure to maintain the confidentiality of your credentials.
- Account credentials must not be shared with any other person under any circumstances.
- Accounts are non-transferable and may not be sold, gifted, or assigned to any third party.
- c99999 reserves the right to close any account at its absolute discretion, including in cases of suspected fraud, breach of these Terms, or regulatory obligation.
- Players wishing to close their account voluntarily may do so by contacting [email protected]. Pending withdrawal requests will be processed in the normal course before closure is finalised.
c99999 processes and stores player data in accordance with our Privacy Policy. By registering an account, you consent to the collection and processing of your personal information as described therein.
Deposits, Withdrawals & Payments
c99999 supports a range of payment methods suited to players in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All financial transactions on c99999 are conducted in Bangladeshi Taka (BDT) unless explicitly stated otherwise on the platform.
Deposits: The minimum deposit amount at c99999 is ৳200. Deposits via mobile wallets (bKash, Nagad, Rocket, Upay) are typically credited to your c99999 account balance within seconds of the transaction being confirmed. Bank transfer deposits may take one to three business hours depending on the institution. c99999 does not impose a fee on deposits; however, your payment provider may apply its own transaction charges.
Withdrawals: Withdrawal requests are subject to identity verification in accordance with our KYC procedures. The minimum withdrawal amount is ৳500. c99999 aims to process all verified withdrawal requests within 24 hours of submission, though mobile wallet withdrawals are typically completed significantly faster. Withdrawal amounts will be returned to the same payment method used for the original deposit wherever technically possible.
- Players may only withdraw funds to payment accounts registered in their own name. Third-party withdrawals are not permitted under any circumstances.
- c99999 reserves the right to apply additional verification checks before processing withdrawal requests above ৳50,000.
- Any funds deposited via bonus or promotional credit are subject to the wagering requirements described in Section 5 before withdrawal is permitted.
- c99999 accepts no responsibility for delays caused by the player's bank or mobile wallet provider.
- In cases where a deposit cannot be matched to a player account due to incorrect reference details, the funds will be held pending investigation. Players should contact [email protected] with full transaction details to facilitate resolution.
Currency Note
All amounts on c99999 are displayed and processed in Bangladeshi Taka (৳ / BDT). There is no currency conversion applied to accounts registered in Bangladesh. The ৳ symbol as used throughout these Terms refers exclusively to Bangladeshi Taka.
Bonuses & Promotions
c99999 offers a range of bonus and promotional incentives to registered players, including welcome bonuses, reload bonuses, free-play credits, and seasonal offers aligned with events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. Each promotion is governed by its own specific terms, which will be published alongside the relevant offer on the c99999 platform. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the specific promotion terms shall prevail for the matters they address.
Wagering Requirements: Bonus funds credited to a player's account are subject to wagering requirements before they may be withdrawn as real money. The applicable wagering multiplier for each bonus is stated in that promotion's terms. For example, a bonus subject to a 20x wagering requirement must be wagered a total of 20 times the bonus amount before any withdrawal is permitted. Contributions of different game types toward wagering requirements vary and are specified per promotion.
- Players may hold both real-money and bonus balances simultaneously. Real-money funds are used first for wagers unless the platform specifies otherwise.
- c99999 reserves the right to withdraw, cancel, or modify any bonus or promotional offer at any time without prior notice, provided that any reasonable interest already accrued under that offer in good faith by a player will be honoured.
- Bonus abuse — including the opening of multiple accounts to claim a welcome bonus more than once, use of automated wagering tools, or coordinated play designed to exploit promotional structures — constitutes a material breach of these Terms and will result in forfeiture of all bonus balances and potential account closure.
- Bonuses are intended for recreational players and are not available to players who have been identified as professionals or who engage in arbitrage-style betting patterns at c99999's sole discretion.
Players are encouraged to review the FAQ at c99999.club/faq for plain-English explanations of common bonus questions before claiming any promotional offer.
User Obligations & Prohibited Conduct
As a registered player on c99999, you agree to use the platform solely for lawful recreational gambling purposes and in a manner consistent with these Terms. The following conduct is expressly prohibited and may result in immediate account suspension, permanent closure, forfeiture of account balances, and referral to the relevant authorities where warranted:
- Fraudulent activity: Providing false identity information, using stolen payment credentials, engaging in chargebacks after funds have been wagered, or any other conduct intended to defraud c99999 or other players.
- Collusion: Coordinating with other players in live casino or poker-style games to gain an unfair advantage, sharing hole-card information, or communicating real-time game strategy to an active participant in any c99999 game.
- Automated play: Using bots, scripts, macros, artificial intelligence tools, or any other automated means to participate in games, exploit bonus structures, or place bets on c99999 without direct manual input from the registered account holder.
- Multi-accounting: Registering, operating, or benefiting from more than one player account on c99999, whether the accounts are held in the same or different names.
- Money laundering: Using c99999 to deposit, circulate, or withdraw funds connected to illegal activity. c99999 cooperates fully with financial intelligence units and law enforcement agencies in relation to suspected money laundering.
- Reverse engineering: Attempting to decompile, reverse-engineer, scrape, or otherwise access the c99999 platform's source code, game logic, or proprietary systems by any technical means.
- Harassment: Using any communication channel provided by c99999 — including live chat and support email — to harass, threaten, or abuse staff members or other players.
c99999 employs a range of monitoring and fraud detection tools. Where prohibited conduct is suspected, c99999 reserves the right to freeze the relevant account pending investigation, withhold pending withdrawals, and permanently terminate the account upon conclusion of that investigation.
Intellectual Property
All content available on c99999.club — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, game interfaces, and software — is the property of c99999 or its content suppliers and is protected by applicable intellectual property laws.
The c99999 brand, logo, and associated marks are proprietary identifiers of the platform. You may not use, reproduce, distribute, modify, or create derivative works from any c99999 intellectual property without the prior written consent of c99999. This restriction extends to any attempt to mirror, frame, or embed c99999 content on a third-party website or application.
Game content provided through c99999 by third-party suppliers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — remains the intellectual property of those respective providers and is licensed to c99999 for display on the platform. Players are granted a limited, non-exclusive, non-transferable licence to access and play these games solely for personal recreational use via the c99999 interface. No other rights are conferred.
Any feedback, suggestions, or ideas submitted to c99999 through support channels may be used by c99999 to improve its platform without any obligation to compensate or credit the submitting player.
Limitation of Liability
To the fullest extent permitted by applicable law, c99999 excludes all liability for any direct, indirect, incidental, special, consequential, or punitive losses or damages arising from your use of, or inability to use, the c99999 platform, including but not limited to:
- Loss of winnings resulting from a technical fault, game malfunction, or server interruption;
- Delays in payment processing caused by your mobile wallet provider or bank;
- Unauthorised access to your account resulting from your failure to maintain the confidentiality of your credentials;
- Inaccuracies in odds, game results, or sporting data supplied by third-party data providers;
- Interruption or unavailability of the platform due to scheduled or emergency maintenance.
In the event of a manifest error — defined as an obvious and unintended mistake in the display of odds, game outcomes, or credited amounts — c99999 reserves the right to void the relevant transactions and restore the affected account to its balance immediately prior to the error, regardless of whether funds have been withdrawn. c99999 will notify affected players of any manifest error correction as promptly as practicable.
Nothing in these Terms limits c99999's liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable law. If you believe you have a valid claim against c99999, please contact [email protected] in the first instance. c99999 aims to resolve all disputes within 10 business days of receipt of a fully documented complaint. For players who remain unsatisfied following our internal resolution process, further escalation options will be communicated at that stage.
Responsible Gaming Reminder: Gambling carries inherent financial risk. c99999 strongly encourages all players to set personal deposit and loss limits through their account settings and to review our Responsible Gaming page for guidance on maintaining healthy gambling habits. For players aged 18 and above only.
Questions About These Terms?
Our support team is available around the clock to help clarify any aspect of these Terms & Conditions. You can also explore our FAQ or visit the c99999 Casino directly.